Shipment and Delivery
Our Commitment to You
At Lightirng, we're dedicated to illuminating your world with our exquisite table lamps. Our shipping policy is designed to ensure that your new light fixture reaches you safely and promptly. We've streamlined our processes to provide a transparent and efficient shipping experience for all our valued customers.
Shipping Coverage
Currently, we offer shipping exclusively within the United States. While we hope to expand our reach in the future, we're focusing on perfecting our service for our domestic customers at this time. We appreciate your understanding if you're located outside our current shipping area.
Shipping Costs
We believe in simplicity and transparency when it comes to shipping costs. That's why we've implemented a straightforward flat-rate shipping fee for all orders:
Flat-rate shipping fee: $2.15
This fee covers standard shipping for all orders, regardless of size or weight. It includes packaging materials, handling, and postage costs. Please note that if you require expedited shipping or special delivery options, additional charges may apply.
Our Shipping Partners
To ensure your Lightirng purchase arrives in perfect condition, we've partnered with trusted shipping carriers known for their reliability and care in handling packages. Rest assured, your new table lamp is in good hands from our warehouse to your doorstep.
Order Processing and Delivery Timeline
We know you're excited to receive your new Lightirng product. Here's what you can expect:
- Order processing: 1-3 business days (Monday to Friday)
- Transit time: 5-6 business days (Monday to Friday)
- Order cut-off time: 5:00 PM Eastern Standard Time (New York)
Please note that these are estimated timeframes and may vary slightly depending on your location and unforeseen circumstances.
Track Your Lightirng
We want you to be as excited about your order's journey as we are! Once your Lightirng product is on its way, you'll receive a shipping confirmation email containing a tracking number. Simply click on the provided link or enter the tracking number on the carrier's website to follow your package's progress in real-time.
Shipping Limitations
While we strive to accommodate all orders, certain items may be subject to shipping restrictions due to federal or state regulations. This may include oversized items or products containing specific materials. We reserve the right to adjust shipping methods or refuse shipment for orders that fall under these restrictions.
Ensuring Accurate Delivery
To guarantee your Lightirng product arrives at the right destination, please double-check your shipping address before finalizing your order. We cannot be held responsible for delays, losses, or returns resulting from incorrect address information. Your attention to this detail helps us serve you better!
Keeping You Informed
We believe in keeping our customers in the loop. You'll receive email notifications at key stages of your order's journey:
- Order confirmation
- Shipping confirmation (with tracking information)
- Delivery confirmation
If there are any unexpected delays or issues with your shipment, we'll promptly notify you and work towards a solution.
Connect With Us
Support: 24/7
Store name: Lightirng
Email: service@dressinr.com
Phone: +86 18334773178
Location: Room 701, Building U4, Junxiang U8 Intelligent Manufacturing Industrial Park, Guxing Community, Xixiang Street, Bao'an District, Shenzhen, Guangdong 518126, China